TIGTA: IRS Likely Overstated Taxpayer Interest in Direct File, and Understated Its Costs
The Treasury Inspector General for Tax Administration (TIGTA), in a report[1] dated October 2, 2023, concluded that the Internal Revenue Service (IRS) likely inflated taxpayer interest in using an IRS Direct File tool for tax preparation because IRS used a flawed survey methodology. TIGTA also states: “Direct File cost estimates [by IRS] could not be…